My oldest son is an Army Officer in the Infantry. As an Infantry Officer, he has the opportunity to attend Ranger school which is one of the toughest programs the military offers. Within the first couple of hours of arriving to Camp Rogers, ranger students begin a 61 day journey where they suffer through hunger, extreme physical pain and emotional/mental stress. All of this is an attempt to bring out the very best in themselves in pursuit of leading the men and women who protect our country. It’s humbling and remarkable. [Read more…] about How Launchers Lead the Way
Why I Stopped Solving Problems for My Team
I’ve gotten some incredible leadership advice over the years.
The most recent piece of advice came from a gentleman by the name of Dr. Dallas Deming, who I affectionately call Dr. D.
Dr. D and his wife wrote a book called Can You Hear Me Now?. The lessons in the book changed the way that I’ve led people in recent years, primarily around this one thought: When you can help someone self-discover their own solution to a problem, it allows them to take a huge step forward in their personal leadership journey. [Read more…] about Why I Stopped Solving Problems for My Team
How to Understand What Your Customer Needs
Have you ever had that feeling, as a customer, that the establishment, business, person or product just didn’t understand you?
For whatever reason they simply forgot to ask your opinion and if they had, you’re confident you would have had a much better experience. Most of the time, these problems can be obvious, but without asking the right questions we will never truly understand what our customer needs. [Read more…] about How to Understand What Your Customer Needs
How to Ask for the Right Kind of Feedback
I often get asked the question how do you ask for the right kind of feedback? Most likely you have heard the phrase, feedback is your friend.
I would agree, feedback is the one of the best ways to improve. However, the right kind of feedback can be a game changer. [Read more…] about How to Ask for the Right Kind of Feedback
How to Know If You’re Ready for Leadership
I often get this question from aspiring leaders: “When will I know that I am ready to be a leader?”
This has always been an interesting question to me, and at 48-years-old my perspective around this question has changed over the years. [Read more…] about How to Know If You’re Ready for Leadership
How to Change Roles Within An Organization
Considering a new role within your organization? If so, take some time to perform a “readiness” audit before you charge ahead. Here are 8 things you need to do. [Read more…] about How to Change Roles Within An Organization