Design Thinking is a trendy term these days, and for good reason! More and more launchers and businesses are learning about the power of this empathy-driven methodology to solve problems. [Read more…] about The Five Stages of Design Thinking
validate
How to Ask for the Right Kind of Feedback
I often get asked the question how do you ask for the right kind of feedback? Most likely you have heard the phrase, feedback is your friend.
I would agree, feedback is the one of the best ways to improve. However, the right kind of feedback can be a game changer. [Read more…] about How to Ask for the Right Kind of Feedback
The 5 Elements of the Launch Loop
Around 2008, Chick-fil-A decided to launch an innovative practice. We wanted to learn how to do it a responsible manner, so we began visiting companies that were thought leaders in their respective industries.
It became clear that we needed a new process that could be replicated and taught to folks throughout our organization. This process could help us launch new menu items, service procedures, restaurant designs and forward-thinking ideas in virtually every area of the business. [Read more…] about The 5 Elements of the Launch Loop
Validate: The Fourth Step in the Launch Sequence
Your point of view is a 100% accurate 100% of the time.
A friend and mentor recently shared an idea with me.
He said, “Shane, your point of view is a 100% accurate 100% of the time. The problem is, so is everyone else’s.” [Read more…] about Validate: The Fourth Step in the Launch Sequence